Client Services

Our presence in many of the world’s key financial centers allows us to foster excellent communication with our clients. Each client is provided with a dedicated representative who acts as the first point of contact for any queries.

Dedicated client service representatives work with customers for:

  • trade break resolution
  • cash settlement
  • commission and fee issues
  • delivery notification and management of delivery
  • futures and option expiration notification
  • exercise and assignment notification
  • balancing issues
  • top day trade checkout via trade matching tools
  • cash balance conversions

 

In addition, we have put together specialized teams to assist the customer on-boarding process. This helps to ensure an efficient, coordinated integration of new clients into Newedge.

 

Newedge News

19
Aug
2009
Newedge "Best in Class" in the 16th Global Custodian survey


Newedge received Best in Class designations in 9 out of 10 categories in the 16th Global  [...]  read more